Privacy Policy
How FreshPOS collects, uses, and protects your personal information.
Last updated: April 2026
1. Information We Collect
When you contact us through our website, request a demo, or submit a support request, we collect the information you provide — including your name, email address, phone number, business name, and the details of your enquiry. We do not collect personal information unless you voluntarily provide it.
2. How We Use Your Information
We use the information you provide to respond to your enquiries, arrange demonstrations, prepare quotes, provide technical support, and communicate with you about our products and services. We do not sell your personal information to third parties.
3. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our payment processing through KaChing Payments is PCI DSS compliant, ensuring card data is handled securely.
4. Cookies
Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
6. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information held by us. Contact us to exercise these rights.
7. Contact
If you have questions about this privacy policy, please contact us.